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How can I downgrade a plan? ​

Downgrade your plan if you need fewer features or have fewer employees.

Steps ​

  1. Go to Settings → Plans & Billing

    • Navigate to the billing section
    • Or go to Account → Billing

  2. View current plan

    • See your current plan details
    • Review usage and limits

  3. Select downgrade option

    • Click Change Plan or Downgrade
    • Browse available lower-tier plans
    • Compare features

  4. Choose new plan

    • Select the plan you want to downgrade to
    • Review what features you'll lose
    • Confirm it meets your needs

  5. Review impact

    • Check employee count (must be within new limit)
    • Review feature limitations
    • Understand what will change

  6. Confirm downgrade

    • Review the changes
    • Confirm billing adjustments
    • Click Downgrade or Confirm

Important considerations ​

Before downgrading ​

  • Employee count: Ensure you're within new plan limits
  • Features: Review what features you'll lose access to
  • Data: Your data is preserved, but some features may be unavailable
  • Billing: Changes take effect on next billing cycle

What happens ​

  • Immediate: Some features may become unavailable
  • Billing: Prorated credit applied to next bill
  • Data: All data is preserved
  • Access: You keep access to core features

Tips ​

  • Review your usage before downgrading
  • Ensure employee count fits new plan
  • Consider if you'll need those features again
  • Downgrade takes effect on next billing cycle